1If we use your outdoor panel/indoor monitor in the indoor monitor/outdoor panel from other suppliers, it is compatible?
Normally, it would be compatible but need to contact us firstly for more details.
2What power supply you will use?
We apply "Built-in Power ( 100-240V AC power) and External power ( DC 12V 1A ) ",and the power of our video intercom is from the indoor monitor.
3Are your outdoor stations waterproof?
Yes, almost our outdoor stations are IP 65 waterproof, some of them are IP53 waterproof and made by aluminum or stainless steel.
4Do your company accept OEM,ODM project?
Yes, we offer OEM/ODM services for over 4 years, and get well with many partners.
5What’s your MOQ?
The MOQ is 10 units for each model in bulk order. No limit for trail order or sample order.
6What’s your lead time?
Normally, it will be within 15 days if it is less than 2800 units after the deposit, the special requirement could be shorter.
7what is the terms and conditions to become your exclusive agent in my country?
Yes, we have related terms and conditions, please contact us for more details.
8What is your after-service policy?
18 months warranty period and offer 2 hour response time within working hour.